By protecting the sensitive Web content, documents and e-mail generated by the daily office, Zhongshan Hospital realizes the centralized management of information, knowledge mining, sharing and precipitation, and collaborative work, and manages the hospital ’s critical data and patient sensitivity well Information protection, while improving work efficiency, security has also been greatly increased.
"Medical health information construction is an important work that Zhongshan Hospital has always insisted on, and it is also a new development requirement put forward by the state for medical and health enterprises. Now through Microsoft's series of servers and software products, more accurate management can be used Data, a more complete working system to improve the efficiency of the hospital ’s work, bring more convenience and quality services to the majority of patients. At the same time, Microsoft ’s products and technologies have been upgraded very quickly, which also meets our evolving needs. â€
Zhongshan Hospital Affiliated to Xiamen University was founded in 1928. It was built by patriotic overseas Chinese and local celebrities to promote Mr. Zhongshan's spirit of "the world is for the public and benefiting society". At that time, Dr. Lin Wenqing, the president and medical expert of Xiamen University, became the first president. During the Anti-Japanese War and the Cultural Revolution, the hospital experienced the fall and withdrawal. In 1981, Zhongshan Hospital was relocated and rebuilt as a key construction supporting project in the Xiamen Special Economic Zone, and was reopened in 1988. At present, the hospital has developed into a tertiary hospital affiliated with key national universities, including medical treatment, teaching, scientific research and preventive health care.
The hospital has more than 1,730 beds, more than 2,300 faculty members (including more than 380 senior experts, more than 300 masters and doctors, and more than 50 master tutors and doctoral tutors). There were more than 2.2 million emergency visits, and about 45,000 patients were admitted. There are 33 clinical disciplines, 10 medical technology departments, 2 branches, 2 branches, and 4 community medical centers. It has two medical centers: Xiamen Heart Center, Xiamen Clinical Laboratory Center, Xiamen University Institute of Digestive Diseases, Xiamen University Organ Transplant Institute, Xiamen Institute of Geriatric Rehabilitation and other research institutions. Departments of Gastroenterology, Hepatobiliary Surgery, Neurology, Neurosurgery, Cardiology, Cardiac Surgery, Orthopedics, Hematology, Endocrinology and other disciplines are municipal key disciplines; Respiratory Medicine, Thoracic Surgery, Emergency Medicine, Geriatric Rehabilitation, Pathology Disciplines such as dermatology and dermatology are key specialists in municipal planning; disciplines such as obstetrics and gynecology, nephrology, otolaryngology, stomatology, and orthopedics are municipal superior disciplines.
As the scale of Zhongshan Hospital continues to grow, the number of hospital staff continues to grow, and the number of patients and various departments continues to increase, how to deal with the huge hospital internal and patient information, as well as the information islands caused by the management of each department, more Accurate collection and processing of relevant data and management of various purchase channels have become development challenges faced by the Zhongshan Hospital affiliated to Xiamen University. By adopting Microsoft series products and solutions, such as SQL Server database, Exchange mail system, Windows Server, etc., the efficiency of IT management has been improved, and the level of IT applications has been comprehensively improved. The construction paved the way. The new IT platform helps the hospital integrate the original IT resources and comprehensively improves multiple IT management levels including the mail system, data reports, and information integration, providing a guarantee for the long-term development of the hospital.
background
The Zhongshan Hospital Affiliated to Xiamen University, as a tertiary A-level national key university affiliated hospital, has attached great importance to the development of the hospital's information from the beginning of its establishment. In accordance with the requirements of development, it has built its own IT system and has a dedicated information management team to upgrade and maintain it.
Unfortunately, as the scale of the hospital continues to increase, the number of employees continues to increase, and the number of patients visiting the hospital continues to rise, the original IT system is gradually unable to meet the needs of enterprises. The support and technical updates of the previously adopted mail system could not keep up. The number of PCs and applications are complex, IT management workload is large, and the efficiency is not high. The production of reports that are critical to corporate decision-making is also limited to manual management, and the information management of various departments is scattered, forming multiple information islands, which is not conducive to the overall management of the hospital.
At the same time, because it is difficult for health care institutions to improve the quality of care and process efficiency while controlling costs, they need to be able to easily access the corresponding information. How to help relevant employees in the organization use the necessary tools to analyze data, and quickly grasp the development trends, and then make informed decisions. Become a major problem facing the development of Zhongshan Hospital.
solution
As a nationally well-known third-class Class A medical institution, Zhongshan Hospital affiliated to Xiamen University already has thousands of employees and more than 2.2 million patients come to the clinic every year. While improving its professional level and scientific research, how to improve daily work Efficiency, taking advantage of informatization, better management of existing data, and existing IT equipment have become one of the urgent tasks.
First of all, the mail system needs to be reformed urgently. With the development of Zhongshan Hospital, the original mail system is overloaded, the speed of mail delivery becomes relatively slow, and patient-related information cannot be effectively delivered in time. Second, due to the large number of PCs and employees The problem of ensuring the security of the mail system is also urgently needed to be resolved. In addition, the original mail system was very cumbersome to operate, and IT technicians were under great pressure. After applying Microsoft's Exchange and office communications solutions, the speed of the mail system has rapidly increased, the company's communication with the outside world has been smoother, and at the same time, the overall security of the system has been fundamentally improved.
In addition, due to the rapid development of Zhongshan Hospital, the number of PCs has risen rapidly, and the relevant information about patients is also increasing. How to better IT management and ensure the safety of relevant patient information has become another major problem facing IT managers.
In addition, Zhongshan Hospital needs to constantly maintain and manage the existing IT infrastructure. Due to the different system construction time, the versions of the software and solutions used are also different, resulting in high management costs and complexity. The main work of IT personnel is to connect many decentralized systems to improve the delivery capacity of medical services. At the same time, because the technical infrastructure of each department of Zhongshan Hospital is isolated from each other (forming an island), over time, large IT networks only Will become a combination of independent infrastructure that requires dedicated IT resources, which is not conducive to the effective use of existing resources
After careful comparison, Zhongshan Hospital Affiliated to Xiamen University eventually adopted Microsoft SQL Server 2008, Windows Server 2003 and Office Communications Server 2007 and other products and solutions. To provide management with the tools and information needed for decision-making, establish a unified information management platform, better manage existing information, and ensure information security, improve work efficiency and reduce costs.
Implementation effectiveness
At the beginning of the establishment of Zhongshan Hospital affiliated to Xiamen University, the leadership of the hospital attached great importance to the construction of hospital informationization and has always been one of the hospital's work priorities.
In this informatization construction, a number of Microsoft products and solutions have been adopted, including SQL Server 2008, Exchange 2007, OCS 2007, Windows Server 2003, etc. Microsoft products and applications have played a good role in promoting enterprise informatization construction.
Exchange + OCS, comprehensively improve communication efficiency
After adopting the Microsoft Exchange solution, Zhongshan Hospital Affiliated to Xiamen University has greatly improved the speed of mail sending and receiving. At the same time, the familiar operation interface has also simplified the daily operations of employees. Achieve automatic distribution of patches and upgrade packages: through WSUS, automatic distribution of patches, etc., to achieve automatic upgrade of the client system, greatly improving the security of the system. It also reduces the pressure on IT staff and improves the security of the system.
With the help of Office Communicator Server 2007, the way for employees of Zhongshan Hospital to manage communication is simplified. It enables users to immediately find and communicate with the correct target person from their most frequently used applications. At the same time, Office Communications Server 2007 provides an extensible communication platform that is suitable for the organization's existing messaging and telephone service infrastructure, and can adapt to changing business needs, which can save money and time and improve patient service. Efficiency and quality.
Cost control and overall performance improvement
The enhanced business intelligence (BI) capabilities of Microsoft SQL Server 2008 also help the Zhongshan Hospital affiliated to Xiamen University to simplify the integration of information from different systems, strengthen cooperation with peers or colleagues, and provide important information in clinical, management, and financial adjustments. To help improve decision-making in this area, and thus improve institutional management.
SQL Server 2008 also helps Zhongshan Hospital improve operational efficiency and reduce costs. It provides a wider range of information access capabilities, and business intelligence tools help enhance the organization's management capabilities. Zhongshan Hospital ’s IT department can now easily integrate data from different systems and support all departments and end users to define, customize, modify, and maintain their respective reports, dashboards, scorecards, and analytical data. This helps IT departments to provide important information to other departments faster, which in turn allows IT staff to focus more on critical infrastructure, security, and regulatory compliance requirements. Thereby reducing costs and improving overall efficiency.
Safer, more reliable and more efficient platform
Microsoft's Microsoft Windows Server 2003+ SQL Server is a comprehensive, integrated, end-to-end data solution. It can provide a safer, more reliable and more efficient platform for users in the organization. With the help of SQL Server 2008, a complete data management and analysis platform, Zhongshan Hospital Affiliated to Xiamen University can use a variety of efficient tools, including relational databases, replication services, notification services, integration services, analysis services, report services and various management Tools, development tools, etc., can help enterprise information personnel easily implement various applications. At the same time, Zhongshan Hospital has reduced the complexity of creating, deploying, managing, and using enterprise data and analysis applications on multiple platforms from mobile devices to hospital data systems. Through a comprehensive feature set. Realized interoperability with existing systems and automated management capabilities for daily tasks.
At the same time, Zhongshan Hospital also uses it to protect the sensitive Web content, documents and e-mail generated from daily office work. Centralized management of information, knowledge mining, sharing and precipitation, and collaborative work are well managed. The key data of the hospital and the protection of patient sensitive information are well managed. While working efficiency is improved, safety is also greatly increased.
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