When the mass-produced furniture in the market can not meet the individual needs of the young consumer groups, when the finished furniture can not meet the requirements of any space because of the size specifications, when the single function of ordinary furniture can no longer enrich the use of consumers, the customization becomes Many merchants have another way.
Private custom furniture has entered more and more families because of its reasonable use of home space, full consideration of the actual situation of consumers and aesthetic requirements. “Private Customization†“Full House Customization†“Building Unique Furnitureâ€, similar propaganda methods are more exciting. However, when a large wave of “customization†flocks to the market, how to determine it? How to make it has become a question for many consumers. The furniture market, which is easy to follow, is more difficult to distinguish in the "customization" boom. In addition, due to the lack of communication between the buyers and sellers before the custom furniture, the imperfect terms of the contract, the lack of credibility of individual businesses, etc., it is not uncommon. Recently, the relevant complaints received by the Beijing Municipal Administration of Industry and Commerce are on the rise. Here, consumers should be reminded to pay attention to the following points when they “privately customize†furniture:
The first is to communicate in advance, and to communicate with the designer when determining the design plan, specific to each detail, can not simply sign the matter.
The second is to check the certificate of conformity and ask the merchant to issue a quality inspection report on the relevant materials to ensure the safety and reliability of the furniture.
The third is to conclude the contract in detail, to understand the pricing method before the deposit is paid, and to determine the material usage algorithm, including the area of ​​the materials used, the internal structure of the furniture, the quantity and price of the hardware, and the detailed list attached to the contract; the quality and color difference of the finished furniture , size, specifications, etc. and after-sales maintenance must also be clearly defined by contract; delivery date should be clearly stated in the contract, pay attention to the agreement on breach of contract and the calculation of the claim for liquidated damages.
The fourth is to shop around, choose a good reputation, big brand manufacturers, should not be tempted to choose cheap small manufacturers, small workshops, so as not to order inferior products.
Fifth, it is necessary to timely protect rights. In the event of a dispute, consumers may first negotiate with the operator. If the negotiation fails, they may complain to the relevant administrative department or the Consumers Association, or they may directly file a lawsuit with the court.
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